Question 1

What is DropShop BD?

Accepted Answer

DropShop BD is a unified dropshipping API for Bangladeshi sellers. We connect global suppliers (AliExpress, CJdropshipping, Printful, Spocket) to local couriers and BDT pricing so you can run a one-person store from Dhaka.

Question 2

Which suppliers are supported?

Accepted Answer

Today: AliExpress (DS Open Platform), CJdropshipping, Printful, and Spocket. Each supplier has its own connection card under Providers — paste your token, run the E2E test, and start importing.

Question 3

How does BDT pricing work?

Accepted Answer

We pull live USD→BDT rates from our fx_rates table (refreshed daily) and apply your shop's default margin (25% by default). You can override the margin per product or globally in Settings.

Question 4

How do I connect AliExpress?

Accepted Answer

Create an app on the AliExpress Open Platform, paste your app_key and app_secret, then complete the OAuth callback at /api/public/oauth/callback/aliexpress. Once connected, click Sync feeds to load every available DS feed (e.g. DS bestseller).

Question 5

How do API keys & webhooks work?

Accepted Answer

Generate keys under Settings → API Keys (hashed at rest, prefix shown). Webhooks fire on order.created, order.shipped, order.delivered, and inventory.low events. Failed deliveries are retried with exponential backoff via our cron worker.

Question 6

What about courier integration in Bangladesh?

Accepted Answer

We pass shipping addresses straight to your selected supplier's logistics service (e.g. Cainiao Standard for AliExpress). Local last-mile integration with Pathao, Steadfast, and RedX is on the roadmap.

Question 7

Are payments supported?

Accepted Answer

BDT pricing is built in. Native bKash / Nagad / SSLCommerz checkout is on the roadmap — for now you can wire your existing storefront to our /api/v1/orders endpoint.

Question 8

Is my data secure?

Accepted Answer

Every table uses Postgres Row-Level Security. Credentials are server-only (never sent to the browser). Webhooks use HMAC signatures and we check passwords against the Have I Been Pwned breach list.

Question 9

How do I sign in?

Accepted Answer

Email + password, Google, or Apple. Pick whichever you prefer on the /login or /signup pages — they all create the same shop record.

Question 10

Where do I get help?

Accepted Answer

Email support@msg.bd, ping us via the Contact page, or open the in-app docs at /docs. We typically reply within one business day (Dhaka time).

Frequently asked questions